Legal
My Bookie Privacy Policy
What data My Bookie collects, why we hold it, how long we keep it and how you can exercise your rights.
My Bookie respects your privacy and complies with the Australian Privacy Principles set out in the Privacy Act 1988. This policy describes the personal information we collect when you visit the site or open an account, how we use that information to run the service, who we share it with and the rights you have under Australian law.
We collect the information you provide directly when you register an account, including name, date of birth, residential address, email, phone number and your chosen payment method. We also collect technical data automatically when you browse the site, including IP address, device type, browser version and the pages you visit.
Encrypted Storage
Personal data is held on encrypted servers with strict access controls.
No Data Sales
We do not sell your personal information to third party marketers.
Your Rights
Access, correct or delete your data under the Australian Privacy Principles.
Opt In Marketing
Marketing emails are opt in and you can unsubscribe at any time.
What personal information does My Bookie collect?
Registration data includes your name, date of birth, residential address, email, phone number and the payment method you choose to use. Once you wager, we record your bet history, deposit and withdrawal records, communications with support and any responsible gambling preferences you set. We also collect technical information automatically, including IP address, browser fingerprint, device type, the pages you visit and time stamps for each session. Identity verification documents, such as a copy of your ID and proof of address, are held only for the period required to satisfy anti-money-laundering rules.
Who does My Bookie share my data with?
We share personal information only with parties that help us deliver the service or that we are legally required to inform. Identity verification partners confirm your details against trusted databases. Payment processors handle deposits and withdrawals on our behalf. Cloud infrastructure providers host the technical platform. Regulators, including the Curaçao Gaming Authority and any Australian agency with statutory powers, receive information when they request it. We never sell your data to third party marketers.
How do I request access, correction or deletion of my data?
You have the right to access the personal information we hold about you, correct anything that is inaccurate and request deletion subject to our regulatory record-keeping obligations. Send a written request to privacy at the contact address listed in the help centre. We respond within thirty days and may ask you to confirm your identity before releasing any records. Where deletion is not possible because of statutory retention rules, we will explain why and confirm when the data will be removed.