Safer Play
My Bookie Responsible Gambling
Set limits, take breaks, self-exclude or talk to a counsellor. Help is free, confidential and available 24/7.
Wagering should be entertainment, not a source of stress. My Bookie provides a full set of responsible gambling tools so you can stay in control of your time and your money, and we partner with national support services for the moments when you need to talk to someone. Every tool below is free to use, applies instantly and can be reviewed or extended whenever you choose.
The most common safeguard is a deposit limit. You can set a daily, weekly or monthly cap from inside the account menu, and the system enforces it across every payment method. Increases take effect after a cooling-off period, decreases apply immediately.
Free 24/7 Help: 1800 858 858
Deposit Limits
Daily, weekly or monthly caps that apply instantly across every payment method.
Session Limits
Reality checks and time-out windows from 24 hours up to six weeks.
Self Exclusion
Close your account for a minimum of six months. The block applies immediately.
24/7 Support
Free, confidential help from Gambling Help Online on 1800 858 858.
Set a deposit limit
Account menu, responsible gambling tab. Daily, weekly or monthly cap of your choice.
Switch on reality checks
Pop-up reminders every 30, 60 or 120 minutes show running time and net result.
Take a time out
Lock the account for between 24 hours and six weeks. Easy to extend.
Self-exclude or close
Permanent or six month minimum block. The decision is yours and we will respect it.
How do I know if I have a gambling problem?
Warning signs include betting more than you can afford to lose, chasing losses with larger stakes, spending more time wagering than you intended, lying to friends or family about the activity and feeling anxious or irritable when you are not betting. If any of those feel familiar, treat it seriously. The Gambling Help Online quiz at gamblinghelponline.org.au takes five minutes and gives you a confidential read on where you sit on the risk spectrum. Free counselling is available the moment you ask for it.
Will My Bookie close my account if I ask?
Yes, immediately and without question. You can request account closure for personal reasons or self-exclusion for a minimum of six months. Closure stops you logging in and stops every marketing contact. Any balance is paid back to the payment method on file, subject to standard verification. Self-exclusion is the stronger option because it is enforced for a fixed period that cannot be reversed early. See the close account page for the exact steps.